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What are your shipping fees?
How long after I order will my item be shipped?
What is your return policy?
What catalogue numbers are you using?
What do MLH, MNH, CTO, and NG stand for?
How do I locate topical stamps?


What are your shipping fees?
Many items are shipped free. Shipping fees on less expensive items, however, will add up (sometimes to quite a bit) at the end of the order. After the order including all the shipping fees is received, the fee will be combined and reduced and a refund for the excess returned to the purchaser. Sorry to use this awkward method but it is because of the way ecrater is configured.

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How long after I order will my item be shipped?
Stamps are shipped the business day of the order or the very next day at the latest unless there are exceptional circumstances such as a heavy snow storm. This also applies to supplies except for White Ace albums and pages which may take a little longer.

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What is your return policy?
Items that are not as described should be returned within 5 days and a full refund will be sent.

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What catalogue numbers are you using?
The first number in the description is from the Scott Standard Postage Stamp Catalog. You can use this to search for items for your collection. If the item doesn't appear, we haven't listed it yet.

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What do MLH, MNH, CTO, and NG stand for?
CTO = Cancelled to Order MLH = Mint Lightly Hinged MNH = Mint Never Hinged NG = No Gum

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How do I locate topical stamps?
If you are looking for a specific topic for example say "Dogs" - simply type it in the search box and all items that include that title should appear.

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Last Updated: 17 Aug 2017 06:44:53 PDT home  |  about  |  terms  |  contact
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